Privacy policies

G7MS values its users and is committed to protecting their privacy. In the performance of this commitment, G7MS has developed this privacy policy (hereinafter, the "Privacy Policy" or "Policy") that describes the policies and practices of G7MS with regard to the collection, use and disclosure of personal information collected. By visiting this website, as a user of the same, you accept the practices detailed below.

  1. Information collected

G7MS receives and stores any information that users provide, when using our services, either by providing them by telephone in our call center, by participating in promotions and offers, by registering as a user, via email, information published on social networks , chat groups or comments. The information collected (hereinafter the "Personal Information") includes - among others - name and surname, postal address, nationality, telephone number, email address, information about your credit card (such as the number of the credit card). credit card, cardholder name and expiration date). You may choose not to give us information, but in general, certain information about you is required to acquire our services, if you choose not to give us certain information, then you will not be able to contract with Us. Additionally, G7MS may record or control, for quality control purposes and staff training, the calls made to our call center. Call recordings will be retained for as long as is reasonably necessary and subsequently erased, at the sole discretion of G7MS.

  1. Other Information Collected

To the extent permitted by Law, G7MS may obtain Personal Information about you and add it to the Personal Information that you provide to us either from affiliated entities, business partners, and other independent third-party sources - such as public databases, information collected during a telephone conversation with the call center and / or through interactive applications. Please note that all the information we collect about you may be combined with Personal Information to, for example, help us tailor our communications to your needs and develop new services that may be of interest to you. Any Personal Information obtained by G7MS by the means described here will be treated in accordance with the provisions of this Privacy Policy. As stated in this Policy below, this Policy does not cover the practices of those third parties from whom we receive information.

  1. Authorization of Registration and Treatment of Personal Information

By acquiring a service with G7MS, you expressly authorize G7MS to record and process your Personal Information for, among others, the following purposes: carry out the transactions that you have initiated; offer you services; send you confirmation and updates about your service; invoice processing; respond to your questions and comments; contact us for customer service purposes, conduct surveys, notify you by email of special offers and related services of your interest unless you do not wish to. In addition, we use credit card information (such as the cardholder's name, credit card number, and expiration date) only for the purpose of debiting the service you purchase with us.

  1. Storage and Transfer of Personal Information.

Consent All Personal Information is collected and stored on servers physically located in Colombia. G7MS, may relocate these servers to any other country, in the future, and may store Personal Information in the United States or other countries, for backup purposes. You give your unequivocal consent for G7MS to transfer your data to any country in the world. By submitting Personal Information, you authorize and give your free and informed consent so that, in accordance with our Privacy Policy, G7MS collects, uses and stores your Personal Information to (1) provide the services you request; and (2) send you relevant information in a personalized way - including but not limited to the services -. In the case of transfer of personal data, it is reported that the recipient of the personal data will assume the same obligations that correspond to the person responsible for transferring the personal data.

  1. Custody and Confidentiality of Personal Information

Personal Information will be treated with the legally required degree of protection to guarantee its security and prevent its alteration, loss, treatment or unauthorized access. G7MS safeguards your Personal Information in accordance with standards and procedures for security and confidentiality imposed by the laws of protection of personal data. G7MS does not transmit, disclose or provide the Personal Information collected to third parties other than the owner of said Personal Information and / or those third parties described herein in these policies. In this sense, G7MS takes precautions to protect the Personal Information of users.

  1. Access to Personal Information by Third Parties

You give your unequivocal consent for G7MS to share the relevant Personal Information of its users with providers for the management of their services, such as funeral homes, transportation companies, airlines, crematoriums and other service providers that you contract with G7MS. Also, to share your Personal Information with providers that provide services for G7MS, including credit cards, business analytics, customer service, marketing, and fraud prevention. We may also authorize service providers to collect Personal Information on our behalf, including as necessary to operate certain elements of G7MS or to facilitate the delivery of online advertising tailored to your interests. In addition, G7MS may share Personal Information with business partners, with whom we may jointly offer services. These suppliers and business partners are bound by confidentiality agreements that prohibit the unauthorized use or disclosure of the Personal Information to which they have access. G7MS may also share your Personal Information in order to comply with applicable regulations and cooperate with the competent authorities. Finally, G7MS may also share your Personal Information with companies belonging to the Funeral International Group S.A.S. Access to personal information by third parties will be governed by the opt-out policy described in the immediately following number.

  1. Resignation policy (opt out)

When you purchase a G7MS service, you will be given a choice as to whether you wish to receive promotional circulars, correspondence, messages, calls, or email alerts about offers. You can modify your choices at any time, by calling +57 1 3811697 and stating your change. G7MS reserves the right to restrict registration in the future to those users who agree to receive promotional circulars, correspondence, messages, calls or email alerts about offers. You will also be given in each email message we send you the opportunity to unsubscribe from receiving messages.

  1. Rights of access, cancellation, rectification and opposition of Personal Information

Users, holders of Personal Information are recognized and may exercise the rights to access, cancel and update their Personal Information, as well as to oppose its treatment and to be informed of the assignments carried out, free of charge at intervals not less than six months, unless a legitimate interest is proven in accordance with the provisions of the personal data protection laws. Users guarantee and respond, in any case, to the veracity, accuracy, validity and authenticity of the Personal Information provided, and undertake to keep it duly updated. The rights described above are exercised in writing by submitting the respective request to the address 80 15 37 Jackson Heighs Avenue New York Zip Code 11372 or to the following email: In your request you must indicate your full name and, where appropriate, a document that proves the legal representation of the owner, attach a simple copy of your national identity document, indication of your email and postal address that you designate for notifications and a telephone number of Contact; and a clear and precise description of the personal data with respect to which you seek to exercise the right of access, rectification and cancellation and documents that support the change. Once the aforementioned precautions have been complied with, and whenever it corresponds to place the order, G7MS will inform you if it has proceeded to give rise to it or if you reject the order. Likewise, you can access, update and correct your registration information at any time by calling +57 1 3811697 or writing to the email

  1. External Links

This Website may contain links to other websites that have their own privacy and confidentiality policies. For this reason, we recommend that if you visit those other websites, carefully review their confidentiality practices and policies, since this Privacy Policy does not cover the practices or policies of third parties, including those that may disclose and / or share information with G7MS .

  1. Responsible for the Protection of your Personal Information

The person in charge of the database in Colombia is located at Calle 50 # 24 - 34 Manizales, Caldas.

  1. Modifications

G7MS may make changes to this Privacy Policy in the future. Any modification to the way G7MS uses Personal Information will be reflected in future versions of this "Privacy Policy," and will be published on this page, so it is advisable to periodically review the Privacy Policy.

  1. Contact

If you have questions about this Privacy Policy and / or the practices of G7MS, you can contact us at